Refund Policy

At Blue Kathal, we strive to provide exceptional SEO services to our clients. However, if you are not satisfied with our services, we have established the following refund policy to address your concerns.

1. General Refund Policy

Our goal is to ensure client satisfaction. If you are not satisfied with our services, you may be eligible for a refund as outlined below:

2. Eligibility for Refund

  • Initial Evaluation: If you are not satisfied with the initial evaluation and recommendations provided within the first 15 days of service, you may request a full refund.

  • Ongoing Services: For ongoing SEO services, refunds are evaluated on a case-by-case basis. Refunds for ongoing services will be prorated based on the work completed up to the date of the refund request.

3. Conditions for Refund

Refunds are subject to the following conditions:

  • Written Request: All refund requests must be submitted in writing to [Your Email Address].

  • Time Frame: Refund requests must be made within 30 days of the payment date.

  • Service Scope: Refunds will not be granted for services already completed and delivered to the client.

  • Client Cooperation: The client must have cooperated fully with Blue Kathal, including providing necessary access to the website and information required to perform SEO services.

4. Non-Refundable Services

Certain services are non-refundable, including:

  • One-Time Services: One-time services such as SEO audits, consultations, and reports are non-refundable once delivered.

  • Third-Party Costs: Any third-party costs incurred on behalf of the client, such as paid advertising, content creation, or link-building expenses, are non-refundable.

5. Refund Process

  • Request Submission: To request a refund, please email us at [Your Email Address] with your name, contact information, service details, and the reason for the refund request.

  • Review: We will review your request and respond within 10 business days.

  • Approval: If approved, the refund will be processed within 15 business days using the original payment method.

6. Dispute Resolution

In case of any disputes regarding refunds, we encourage clients to contact us directly to resolve the matter amicably. Our goal is to address your concerns and find a satisfactory solution.

7. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website. Continued use of our services after any changes indicates your acceptance of the new policy.